Compare
Hi Widget vs Tawk.to
Tawk.to is free live chat, which means someone has to be there to chat. Hi Widget takes a message and emails it to you, so nobody is left waiting for a reply that isn't coming.
Feature comparison
Pricing
Hi Widget
£9
flat / month
Simple pricing. Just feedback forms and polls.
Tawk.to
Free / $29
per month (Whitelabel add-on)
Free live chat, with paid add-ons for branding and agents.
Tawk.to pricing checked 3 August 2026. Check their site for current prices.
Use Tawk.to if you need...
- - Real-time chat with someone always available
- - A team of agents handling live conversations
- - Visitor monitoring and canned responses
- - A free tool and you don't mind the branding
Use Hi Widget if you need...
- - Simple text feedback from website visitors
- - Quick polls to validate ideas
- - A widget that doesn't confuse non-technical visitors
- - Simple, affordable pricing at just £9/mo
Frequently asked questions
Is Hi Widget a good alternative to Tawk.to?
If you're a small business without someone watching a chat queue, yes. A live chat widget with nobody behind it is worse than no widget: it promises an instant reply and then doesn't deliver one. Hi Widget sets the honest expectation that you'll reply by email.
Tawk.to is free. Why would I pay for Hi Widget?
Tawk.to's free tier carries their branding, and removing it is a paid add-on. More importantly it's a different product: live chat needs staffing to work. If you want a message in your inbox rather than a conversation to staff, you're paying for the right thing.
How does pricing compare between Hi Widget and Tawk.to?
Tawk.to is free with branding, and $29/month for the Whitelabel add-on that removes it. Hi Widget is £9/month unbranded, with £19/month adding polls and custom forms.
Try Hi Widget free.
No credit card required. Set up in under a minute.
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