Compare

Hi Widget vs Userback

Userback is built for QA teams annotating screenshots. Hi Widget is built for visitors leaving text feedback. Different tools for different jobs.

Feature comparison

Feature
Hi Widget
Userback
Feedback forms
Yes
Yes
Polls
Yes
No
Custom forms
Yes (Pro)
Yes
Surveys (NPS/CSAT/CES)
No
Yes
Screenshot annotations
No
Yes
Video recording
No
Yes
Session replay
No
Yes
Feature voting
No
$39/mo add-on
Response dashboard
Yes
Yes
One script tag setup
Yes
Yes
Email notifications
Yes
Yes
CSV export
Yes
Yes

Pricing

Hi Widget

£9

flat / month

Simple pricing. Just feedback forms and polls.

Userback

$39

per month (Startup, $31 annual)

Screenshots, video, session replay, and feature voting.

Userback pricing checked 3 August 2026. Check their site for current prices.

Use Userback if you need...

  • - Screenshot annotations with markup tools
  • - Video recording of user sessions
  • - QA workflows with Jira/Trello integration
  • - Feature voting boards for product teams

Use Hi Widget if you need...

  • - Simple text feedback from website visitors
  • - Quick polls to validate ideas
  • - A widget that doesn't confuse non-technical visitors
  • - Simple, affordable pricing at just £9/mo

Frequently asked questions

Is Hi Widget a good alternative to Userback?

If your visitors are regular people leaving text feedback rather than QA testers annotating screenshots, yes. Hi Widget is simpler, cheaper, and includes polls, which Userback doesn't offer.

What does Userback have that Hi Widget doesn't?

Userback offers screenshot annotations, video recording, session replay, and feature voting boards. Hi Widget focuses on text feedback forms and quick polls. It's designed for visitor feedback, not QA workflows.

How does pricing compare between Hi Widget and Userback?

Hi Widget starts at £9/month. Userback's cheapest paid tier is $39/month, or $31/month billed annually. For simple text feedback and polls, Hi Widget is the more affordable option.

Try Hi Widget free.

No credit card required. Set up in under a minute.