Compare
Hi Widget vs Intercom
Intercom is a full support platform. Hi Widget is just feedback forms and polls. If you don't need a chatbot, you don't need to pay for one.
Feature comparison
Pricing
Hi Widget
£9
flat / month
Simple pricing. Just feedback forms and polls.
Intercom
$29+
per seat/mo (Essential, billed annually)
Live chat, AI chatbot, ticketing, and a knowledge base.
Intercom pricing checked 3 August 2026. Check their site for current prices.
Use Intercom if you need...
- - Live chat with real-time customer conversations
- - AI chatbots that qualify leads and answer FAQs
- - A full support desk with ticketing and routing
- - Email campaigns and product tours
Use Hi Widget if you need...
- - A simple way for visitors to send feedback
- - Quick polls to validate ideas
- - A corner widget that doesn't overwhelm your visitors
- - Simple, affordable pricing at just £9/mo
Frequently asked questions
Is Hi Widget a good alternative to Intercom?
If you want visitor feedback rather than a support desk, yes. Intercom is priced and built for teams running live chat, ticketing, and AI resolution at volume. Hi Widget is a feedback button and polls for £9/month flat.
What does Intercom have that Hi Widget doesn't?
Live chat, an AI chatbot, ticketing, routing, a knowledge base, email campaigns, and product tours. Hi Widget does none of that. It collects feedback and runs polls.
How does pricing compare between Hi Widget and Intercom?
Hi Widget is £9/month flat, regardless of team size. Intercom starts around $29 per seat per month, with surveys as a paid add-on and Fin AI charged from $0.99 per outcome.
Try Hi Widget free.
No credit card required. Set up in under a minute.
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