Compare

Hi Widget vs Intercom

Intercom is a full support platform. Hi Widget is just feedback forms and polls. If you don't need a chatbot, you don't need to pay for one.

Feature comparison

Feature
Hi Widget
Intercom
Feedback forms
Yes
$49/mo add-on
Polls
Yes
$49/mo add-on
Custom forms
Yes (Pro)
No
Surveys (NPS/CSAT)
No
$49/mo add-on
Live chat
No
Yes
AI chatbot
No
Yes (+$0.99/resolution)
Ticketing system
No
Yes
Knowledge base
No
Yes
Response dashboard
Yes
Yes
One script tag setup
Yes
Yes
Email notifications
Yes
Yes
CSV export
Yes
Yes

Pricing

Hi Widget

£9

flat / month

Simple, flat pricing. Just feedback forms and polls.

Intercom

$29+

per seat / month (Essential)

Surveys are a $49/mo add-on. AI charges $0.99/resolution extra.

Use Intercom if you need...

  • - Live chat with real-time customer conversations
  • - AI chatbots that qualify leads and answer FAQs
  • - A full support desk with ticketing and routing
  • - Email campaigns and product tours

Use Hi Widget if you need...

  • - A simple way for visitors to send feedback
  • - Quick polls to validate ideas
  • - A corner widget that doesn't overwhelm your visitors
  • - Simple, affordable pricing at just £9/mo

Frequently asked questions

Is Hi Widget a good alternative to Intercom?

If you need feedback forms and polls but don't need live chat, AI chatbots, or a full support desk, yes. It costs £9/month instead of $29+.

What does Intercom have that Hi Widget doesn't?

Live chat, AI chatbots, ticketing, knowledge base, and email campaigns. Hi Widget focuses on feedback forms and polls only.

How much cheaper is Hi Widget than Intercom?

Hi Widget starts at £9/month. Intercom starts at $29+/month. For feedback forms and polls, Hi Widget does the job at a fraction of the cost.

Try Hi Widget free.

No credit card required. Set up in under a minute.