Blog
Guides and write-ups for small business websites.
Honest explainers on contact forms, feedback widgets, and why most "all-in-one" tools are more than you need.
-
Guides
18 October 2026 · 3 min read
Keep the widget out of the way with the compact launcher
How Hi Widget's compact launcher works: one small circle in the corner that opens into the full widget on hover, so it stays clear of buttons on your page.
-
Guides
18 October 2026 · 4 min read
Ask "How was this page?" with one-tap page reactions
How Hi Widget page reactions work: a one-tap 'How was this page?' card in your widget, counts for each page in your dashboard, and filters to find the pages that disappoint.
-
Guides
26 September 2026 · 4 min read
Collect and rank feature requests with a feature board
How Hi Widget feature boards work: turn feature requests into ideas with votes, let visitors vote from the widget, and share a public board of what's planned and done.
-
Guides
26 September 2026 · 3 min read
How to share your poll's live results, or put them on your own page
Share a poll's live results at a public link, or embed them in a blog post or newsletter page. How to turn sharing on and off, and what visitors see.
-
Guides
26 September 2026 · 3 min read
Keep spam out of your inbox without losing real messages
How Hi Widget's Spam folder works: bot messages filtered automatically, one click to mark or restore a message, and why spam is kept rather than deleted.
-
Comparisons
25 September 2026 · 5 min read
Chatbot or contact form? An honest answer for small businesses
Chatbot vs contact form for a small business: what each costs, what customers expect, and the one question that decides it. An honest comparison, with prices.
-
Platforms
18 September 2026 · 5 min read
Why your Shopify contact form isn't reaching you
Shopify contact form not working? Messages go to your store's sender email, not your account login, and flagged ones arrive marked [SPAM]. Here's how to check where yours go, and fix it.
-
Platforms
11 September 2026 · 5 min read
Why your Webflow form stopped sending you enquiries
Webflow form not sending emails? Either the notification never reaches your inbox, or the site has hit the free plan's form submission limit. Here's how to tell which, and how to fix it.
-
Comparisons
22 April 2026 · 5 min read
Your website doesn't need an AI chatbot.
Do small business websites need AI chatbots? For most dog walkers, tradespeople, tutors, consultants, and local shops the honest answer is no. Here's what AI chatbots cost, what they do badly, and the simpler alternative that converts better.
-
Platforms
8 April 2026 · 4 min read
Why your Wix contact form is quietly losing you customers
Wix contact form not sending email notifications? Wix Automations deliver from generic sender domains that spam filters block, and updating your Wix email doesn't update your form's notification address. Here's how to fix a Wix contact form that's not working.
-
Platforms
11 March 2026 · 4 min read
Why your Squarespace contact form is quietly losing you customers
Deleting and re-adding the Squarespace form block only fixes it for a week. The real cause is Squarespace's shared sender reputation, which you can't improve. Here's the two-minute test, and the permanent fix.
-
Platforms
16 January 2026 · 4 min read
Why your WordPress contact form is losing you customers
WordPress contact form not sending emails? Forms fail silently because of plugin conflicts, spam filters, and shared-host mail blocks. Here's why, how to test yours, and how to fix a WordPress contact form in two minutes.