For WordPress sites
Add a feedback widget to WordPress
One line of code in WordPress, and a small button sits in the corner of every page. Visitors leave a message, you get an email. No app to install, no chatbot, no seats.
Install on WordPress
-
01
In WordPress, open Appearance → Theme File Editor → footer.php, or a snippet plugin like WPCode.
-
02
Paste this, swapping in your widget key:
<script async src="https://www.hiwidget.com/hi-widget.js" data-widget-key="YOUR_KEY" data-embed-url="https://www.hiwidget.com/embed"></script>
-
03
Save. The button is live on every page.
Plan requirement: Any self-hosted WordPress site. On WordPress.com you need the Business plan or higher to add custom code.
No credit card required. £9/month when you're ready.
Why not the built-in form?
WordPress form plugins depend on your host's mail server.
Contact Form 7, WPForms, and the rest don't send email themselves. They hand the message to wp_mail, which hands it to PHP's mail function, which hands it to your host. Shared hosts throttle that, and Gmail rejects it when it fails SPF or DKIM. The form still says "sent".
Hi Widget doesn't replace your contact page. It catches the people who were never going to go looking for it.
What you get
A button on every page
One script tag puts it site-wide. Set the colour to match your WordPress theme and it looks like it belongs there.
The message comes to you by email
New responses are emailed to you with the message in the body, so you can read what someone said without signing in. The dashboard keeps the full history for when you want to look back, add a comment, or export.
Polls, on the Pro plan
Ask a single question and show results as people vote. "Which topic should I cover next?" Answered by the people already on your site rather than guessed at.
Custom forms, on the Pro plan
Dropdowns, checkboxes, and radio buttons, so you can ask for the quote details up front instead of trading five emails to get them.
Frequently asked questions
How do I add a feedback widget to WordPress?
Paste the script tag into Appearance → Theme File Editor → footer.php, or a snippet plugin like WPCode. About two minutes, no app install, no plugin.
Does it work on every WordPress plan?
Any self-hosted WordPress site. On WordPress.com you need the Business plan or higher to add custom code.
Will it slow my site down?
No. The script loads asynchronously after your page renders, so it never blocks content. No iframe, no bundled fonts or trackers.
What does it cost?
£9/month for the feedback button. £19/month adds polls and custom forms. Free to try.
Two minutes on WordPress.
Paste one line, and start hearing from the people already on your site.
Also available for