For Shopify stores
Add a feedback widget to Shopify
One line of code in Shopify, and a small button sits in the corner of every page. Visitors leave a message, you get an email. No app to install, no chatbot, no seats.
Install on Shopify
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01
In Shopify, open Online Store → Themes → Edit code → layout/theme.liquid, before the closing </body> tag.
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02
Paste this, swapping in your widget key:
<script async src="https://www.hiwidget.com/hi-widget.js" data-widget-key="YOUR_KEY" data-embed-url="https://www.hiwidget.com/embed"></script>
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03
Save. The button is live on every page.
Plan requirement: Any Shopify plan. No app install and no theme app extension required.
No credit card required. £9/month when you're ready.
Why not the built-in form?
Shopify's contact form is a page, not a button.
The default contact form is a page template a shopper has to go find. Nothing sits on a product page at the moment somebody hesitates, which is exactly when you want to hear the objection that stopped the sale.
Hi Widget doesn't replace your contact page. It catches the people who were never going to go looking for it.
What you get
A button on every page
One script tag puts it site-wide. Set the colour to match your Shopify theme and it looks like it belongs there.
The message comes to you by email
New responses are emailed to you with the message in the body, so you can read what someone said without signing in. The dashboard keeps the full history for when you want to look back, add a comment, or export.
Polls, on the Pro plan
Ask a single question and show results as people vote. "Which colourway should we restock?" Answered by the people already on your site rather than guessed at.
Custom forms, on the Pro plan
Dropdowns, checkboxes, and radio buttons, so you can ask for the quote details up front instead of trading five emails to get them.
Frequently asked questions
How do I add a feedback widget to Shopify?
Paste the script tag into Online Store → Themes → Edit code → layout/theme.liquid, before the closing </body> tag. About two minutes, no app install, no plugin.
Does it work on every Shopify plan?
Any Shopify plan. No app install and no theme app extension required.
Will it slow my site down?
No. The script loads asynchronously after your page renders, so it never blocks content. No iframe, no bundled fonts or trackers.
What does it cost?
£9/month for the feedback button. £19/month adds polls and custom forms. Free to try.
Two minutes on Shopify.
Paste one line, and start hearing from the people already on your site.
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